# Email Services

### General Overview

{% embed url="<https://www.loom.com/share/6a39443d92e4461c8a39c45129c7b5c4?hideEmbedTopBar=true&hide_owner=true&hide_share=true&hide_title=true>" %}

## How to Set Up a Dedicated Email Sending Domain

Email marketing is a great way to reach customers and increase sales. But if you're not careful, you could end up in trouble. A dedicated sending domain gives you control over what appears to be coming from your business. That means you can avoid spam filters and other issues that might get your messages caught by unwanted mail servers.\
\
Don't let your email marketing efforts go unnoticed! Get started right away with a dedicated sending domain.

Below is the video in which you will learn how to setup custom domain to remove **via** in the emails that are sent out from Synamate.

{% embed url="<https://www.loom.com/share/68feacbe1d324397b20793688a1a8d9c?hideEmbedTopBar=true&hide_share=true&hide_title=true&sid=56812b44-a722-483c-a6e9-bbd12c0a9e50?hide_owner=true>" %}

### **Prefer Reading? Here is the simple guide:**

You can create multiple sending domains under your account and make one active.

1. Navigate to **Settings** - >  **Email settings** - >  **Email Services**
2. If you are in the LC email system, you can find the Dedicated domain button. Please switch to the LC email system to create a custom sending domain.
3. Click the '**Dedicated domain**' button.

<div align="center"><figure><img src="/files/lOW48WeXcF2vySQLzcuZ" alt=""><figcaption></figcaption></figure></div>

4. Add your domain details.\
   \
   Here are instructions for common DNS providers:

   | <ul><li><a href="https://www.godaddy.com/help/manage-dns-zone-files-680">GoDaddy</a></li><li><a href="https://support.google.com/a/answer/48090?hl=en">Google Domains</a></li><li><a href="https://www.hostgator.com/help/article/manage-dns-records-with-hostgatorenom">Hostgator</a></li><li><a href="https://help.hover.com/hc/en-us/articles/217282457-How-to-Edit-DNS-records-A-CNAME-MX-TXT-and-SRV-Updated-Aug-2015-">Hover</a></li><li><a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9214/31/cpanel-email-deliverability-tool--spf-and-dkim-records/">Namecheap</a></li><li><a href="https://support.squarespace.com/hc/en-us/articles/205812348-Opening-Advanced-DNS-settings">Squarespace</a></li></ul> | <ul><li><a href="https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/resource-record-sets-editing.html">AWS</a></li><li><a href="https://developers.cloudflare.com/dns/manage-dns-records/how-to/create-dns-records/">Cloudflare</a></li><li><a href="https://www.bluehost.com/help/article/dns-management-add-edit-or-delete-dns-entries">Bluehost</a></li><li><a href="https://www.hostinger.com/tutorials/how-to-use-hostinger-dns-zone-editor">Hostinger</a></li><li><a href="https://www.inmotionhosting.com/support/domain-names/create-cname-record/">InMotion</a></li><li><a href="https://www.hostwinds.com/guide/how-to-change-cname-record/">Hostwinds</a></li></ul> |
   | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |

{% hint style="warning" %}
The propagation process can take up to 24 hours. If it has been longer than 24 hours please double-check your DNS settings by following the process above
{% endhint %}

5. Verify Domain Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.

<figure><img src="/files/DZwyGT5l9HQ7nSEcsLyO" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.synamate.com/docs/synamate-modules/settings/email-services.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
