# Custom Values \*

### Personalisation

The below video shows you how to personalise emails/SMS/Whatsapp in synamate's workflow builder and email builder. This can be applied anywhere you see the text box.

{% embed url="<https://www.loom.com/share/6e5abbb6f17c4441bb0d59450d9f5019?hideEmbedTopBar=true&hide_owner=true&hide_share=true&hide_title=true>" %}

{% hint style="info" %}
We will be adding all the custom values/Personalisation Fields here below so you can copy paste them directly into your email builders.
{% endhint %}


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