Synamate™ Help Center
Get Your Free Trial Here
  • 👋Welcome to Synamate!
  • 🆕Changelog
  • Synamate Modules
    • Dashboard
    • Conversations [Team Inbox]
      • Manual Actions
      • Conversation Templates
      • Trigger Links
    • Calendars (Appointments)
      • Creating Calendars
        • Calendar Availability
        • Forms & Payments
        • Notifications & Additional Options
        • Calendar Customizations
      • Calendar Settings
      • Calendar Groups
      • Calendar Dashboards
      • Automatic emails for appointments
      • Appointments Management
      • Other Tutorials for Calendars
        • Changing Team Member Availability
        • Change Meeting Location
        • Simple Calendar - Sync Options
    • Contacts (CRM)
      • Import & Export Contacts
      • Tags
      • Smart Lists
      • Tasks
      • Custom Fields
      • Company
    • Pipelines (Opportunities)
    • Payments
      • 🧾Invoices
      • 📃Documents & Contracts
      • 🔗Payment Links
      • 📦Products
      • 🎟️Coupons
      • ⚙️Payment Settings
      • 💳Payment Gateway Integrations
    • Marketing
      • Social Planner
      • Emails (Email Marketing)
      • Trigger Links
      • Brand Boards
    • Automation
      • Premium Triggers and Actions
    • Sites
      • Funnels
      • Websites
      • Funnel/Website Builder
      • Blogs
      • Client Portal
      • Forms
      • Surveys
      • Chat Widget
      • URL Redirects
      • Domains
    • Memberships
      • Courses
      • Communities
        • Creating a Community in Synamate
        • More Info
      • Certificates
    • Media Storage
    • Reputation
    • Reporting
      • Facebook Pixel Setup
      • Facebook Conversion API Setup
      • Facebook Reporting
    • Settings
      • Business Profile
      • My Profile
      • Company Billing
      • My Staff
      • Calendars (Settings)
      • Phone Numbers
      • Reputation Management
      • Custom Fields
      • Custom Values *
      • Domains
      • URL Redirects
      • Integrations
        • Zoom Integration
      • Email Services
        • Achieving Email Compliance in 2024
      • Tags
      • Labs
      • Audit Logs
    • Custom Values
    • Synamate Payments
    • Media
  • How To Tutorials
    • How to Setup your VSL Funnel in Synamate
    • How to Setup your Webinar Funnel in Synamate
    • How to Create a form with Conditional Logic
    • How to Access LMS from mobile (For Students)
    • How to Show/Hide Elements on your Landing Page
    • How to Add a form inside a Video Using Synamate
    • Connect your Facebook Lead form with Synamate
    • Add a new Sales Closer to your Synamate account
    • UTM Parameters
    • Youtube Play Button on Hosted Videos
    • Email Sequences
    • Delay Elements - Wistia & Vimeo
    • Setting up Home Page for Domain
    • Upload Favicon (Site Icon)
  • Whatsapp (AppsMeet Integration)
    • Introduction & Pricing
    • Step 1 - Signup for WA Business and add a Phone Number
    • Step 2 - Create Templates
    • Step 3 - Verify your Meta Business Manager
    • Step 4 - Linking your Appsmeet with Synamate account
    • Step 5 - How to send WA Messages through Synamate
    • WhatsApp Tutorials
Powered by GitBook
On this page

Was this helpful?

  1. Synamate Modules

Custom Values

Custom Values or Shortcodes or Merge Fields

You can use these fields anywhere in Synamate to populate the related information about the client.

Contact > [Text] > Full name: {{contact.name}}

Contact > First name: {{contact.first_name}}

Contact > Last name: {{contact.last_name}}

Contact > Email: {{contact.email}}

Contact > Phone: {{contact.phone}} or **{{contact.phone_raw}}

Contact > Phone (Recommended for trigger links & UTM): Tel:{{contact.phone_raw}}

Contact > Company name: {{contact.company_name}}

Contact > Full Address: {{contact.full_address}}

Contact > Address 1: {{contact.address1}}

Contact > City: {{contact.city}}

Contact > State: {{contact.state}}

Contact > Postal Code: {{contact.postal_code}}

Contact > Date of Birth: {{contact.date_of_birth}}

Contact > Source: {{contact.source}}

Contact > Website: {{contact.website}}

Contact > Custom Fields > Date of last stay: {{contact.date_of_last_stay}}

Contact > Custom Fields > Additional Comments: {{contact.additional_comments}}

Contact > Custom Fields > Villa of last stay: {{contact.villa_of_last_stay}}

Attribution > First > Session Source: {{contact.attributionSource.sessionSource}}

Attribution > First > URL: {{contact.attributionSource.url}}

Attribution > First > Campaign: {{contact.attributionSource.campaign}}

Attribution > First > UM Source: {{contact.attributionSource.utmSource}}

Attribution > First > UM Medium: {{contact.attributionSource.utmMedium}}

Attribution > First > UTM Content: {{contact.attributionSource.utmContent}}

Attribution > First > Referrer: {{contact.attributionSource.referrer}}

Attribution > First > Campaign Id: {{contact.attributionSource.campaignId}}

Attribution > First > FB Clickld: {{contact.attributionSource.fbclid}}

Attribution > First > Google Clickld: {{contact.attributionSource.gclid}}

Attribution > Last > Session Source: {{contact.lastAttributionSource.sessionSource}}

Attribution > Last > URL: {{contact.lastAttributionSource.url}}

Attribution > Last > Campaign: {{contact.lastAttributionSource.campaign}}

Attribution > Last > UM Source: {{contact.lastAttributionSource.utmSource}}

Attribution > Last > UM Medium: {{contact.lastAttributionSource.utmMedium}}

Attribution > Last > UTM Content: {{contact.lastAttributionSource.utmContent}}

Attribution > Last > Referrer: {{contact.lastAttributionSource.referrer}}

Attribution > Last > Campaign Id: {{contact.lastAttributionSource.campaignId}}

Attribution > Last > FB Clickld: {{contact.lastAttributionSource.fbclid}}

Attribution > Last > Google Clickld: {{contact.lastAttributionSource.gclid}}

User > Full Name: {{user.name}}

User > First Name: {{user.first_name}}

User > Last Name: {{user.last_name}}

User > Email: {{user.email}}

User > Phone: {{user.phone}} or **{{user.phone_raw}}

User > Signature: {{user.email_signature}}

User > Calendar Link: {{user.calendar_link}}

User > Appointment Phone: ** {{appointment.user.phone_raw}}

User > Twilio Phone: {{user.twilio_phone_number}}

User > Twilio Phone raw format: {{user.twilio_phone_number_raw}}

Appointment > Start Date Time: {{appointment.start_time}}

Appointment > Start Date: {{appointment.only_start_date}}

Appointment > Start Time: {{appointment.only_start_time}}

Appointment > End Date Time: {{appointment.end_time}}

Appointment > End Date: {{appointment.only_end_date}}

Appointment > End Time: {{appointment.only_end_time}}

Appointment > Timezone: {{appointment.timezone}}

Appointment > Cancellation Link: {{appointment.cancellation_link}}

Appointment > Reschedule Link: {{appointment.reschedule_link}}

Appointment > Meeting Location: {{appointment.meeting_location}}

Appointment > Notes: {{appointment.notes}}

Appointment >Add to Google Calendar: {{appointment.add_to_google_calendar}}

Appointment > Add to Ical&Outlook: {{appointment.add_to_ical_outlook}}

Calendar > Name: {{calendar.name}}

Campaign > Event, Date, Time: {{campaign.event_date_time}}

Campaign > Event Date: {{campaign.event_date}}

Campaign > Event Time: {{campaign.event_time}}

Message > Message Body: {{message.body}}

Account > Name: {{location.name}}

Account > Full Address: {{location.full_address}}

Account > Address Line 1: {{location.address}}

Account > City: {{location.city}}

Account > State: {{location.state}}

Account > Country: {{location.country}}

Account > Postal Code: {{location.postal_code}}

Account > Email: {{location.email}}

Account > Phone: {{location.phone}}

Account > Website: {{location.website}}

Account > Logo URL: {{location.logo_url}}

Account > Owner > First Name: {{location_owner.first_name}}

Account > Owner > Last Name: {{location_owner.last_name}}

Account > Owner > Email: {{location_owner.email}}

Right Now > Second: {{right_now.second}}

Right Now > Minute: {{right_now.minute}}

Right Now > Time 24h Format: {{right_now.hour}}

Right Now > Time AM/PM Format: {{right_now.hour_ampm}}

Right Now > AM/PM: {{right_now.ampm}}

Right Now > Day: {{right_now.day}}

Right Now > Month: {{right_now.month}}

Right Now > Month Extended English: {{right_now.month_english}}

Right Now > Year: {{right_now.year}}

Right Now > Date (month/day/year): {{right_now.middle_endian_date}}

Right Now > Date (day/month/year): {{right_now.little_endian_date}}

Right Now > Day of the week: {{right_now.day_of_week}}

Custom Values or Short Codes for Custom Fields

If you want the these custom values/short codes for the custom fields you create for forms then follow below steps:

Step 1: Go to Settings from bottom left corner from your Dashbaord

Step 2: Click on Custom Fields and you can see the Unique Key for every custom field that you've created.

Example:

In the above image, we have created 3 custom fields to be placed on forms, now you can copy paste these unique keys anywhere in the system to populate the answers that your leads/prospects has entered in those fields.

You can paste them in Email Campaigns, Calendar Additional Notes, WhatsApp Automations, Email Automations and even on landing pages to make them more personalised to your audience etc.

So, Let's say all these three fields I have in the above image, I'm having them for my appointment booking form. So whenever someone wants to book an appointment, I need these fields to be answered, so after I built the form I've linked it to the calendar. Now if I want them in my google calendar directly or in the confirmation email I get, I can copy paste the question and the key as answers in the following format anywhere to make the data populate dynamically.

(Please make sure you remove the gaps/spaces between the brackets and test when copy pasting from Synamate)

Question: What is Your Facebook Profile URL?
Answer: {{contact.what_is_your_facebook_profile_url}}
Question: Which Of My Service Are You Interested In?
Answer: {{contact.which_of_my_service_are_you_interested_in}}
Question: Why Are You Interested In Our Franchise?
Answer: {{contact.why_are_you_interested_in_our_franchise}}

So I can copy paste this in automations in Internal action and send an email to myself whenever a call is booked, I can copy paste them into the client appointment confirmation automated email so they can also see what answers they've given. Also I can put them in additional notes in the calendar to see these details directly on my google/outlook/apple calendar.

PreviousAudit LogsNextSynamate Payments

Last updated 1 year ago

Was this helpful?