# Contacts (CRM)

## Overview

{% embed url="<https://www.youtube.com/watch?v=uzBoyXlhZlQ>" %}

## Smart Lists

{% embed url="<https://www.loom.com/share/708a3ff541dd465a827078d0d58a657c?hideEmbedTopBar=true&hide_share=true&hide_title=true&sid=357789c1-836e-4f87-9856-800ac6283af4?hide_owner=true>" %}

## Bulk Actions in Contacts Module

{% embed url="<https://loom.com/share/a054e6f801a640358294f2450b274d96?hideEmbedTopBar=true&hide_owner=true&hide_share=true&hide_title=true>" %}

### **How to Import your CSV contacts file to Synamate?**

{% hint style="warning" %}
PLEASE DON'T UPLOAD LISTS WHICH ARE OLDER THAN 3-4 MONTHS UNLESS you are continuously engaging with them and you are confident of the emails/phone number are perfect and real. (This helps in protecting your account from being blocked because bounced emails and messages)\
\
Contact us if you have any queries on <support@synamate.com>
{% endhint %}

{% embed url="<https://www.loom.com/share/b2609ea0d28f4426a3063de756f2294a?hideEmbedTopBar=true&hide_share=true&hide_title=true&sid=93eb6c88-455c-4423-b68a-ff23446276ab?hide_owner=true>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.synamate.com/docs/synamate-modules/contacts-crm.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.