# Contacts (CRM)

## Overview

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## Smart Lists

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## Bulk Actions in Contacts Module

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### **How to Import your CSV contacts file to Synamate?**

{% hint style="warning" %}
PLEASE DON'T UPLOAD LISTS WHICH ARE OLDER THAN 3-4 MONTHS UNLESS you are continuously engaging with them and you are confident of the emails/phone number are perfect and real. (This helps in protecting your account from being blocked because bounced emails and messages)\
\
Contact us if you have any queries on <support@synamate.com>
{% endhint %}

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