> For the complete documentation index, see [llms.txt](https://help.synamate.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.synamate.com/docs/how-to-tutorials/how-to-calculate-leads-the-right-way.md).

# How to calculate Leads - The right way

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The above video addresses:

1. Leads are not appearing in contacts even though the lead flow is there
2. Form is submitted but that contact is not appearing in contacts - this is because they might have already been a part of Synamate's contacts from long back which is explained in this video.
3. The form submissions always alows duplicate entries and exact no.of entries.